You can find more Guardian articles to read here:
classroom materials - look for the ones which say 'advanced'.
We also complained! Here are the answers to the letter error correction exercise:
These are some of the problems you have had with goods and services:
Your homework is to:
- Decide on your complaint
- Add a comment below saying what your complaint is
- Write a formal letter of complaint. State what the problem is and what action you want the company to take. 300-350 words.
You can use last week's letter for ideas. Also review p.26 & 27 for language to include. This example from Flo Joe can also help: flo-joe complaint letter
Hi!
ReplyDeleteMy letter will be about the "unhelpful shop assistant" since I experienced it recently in Casa & Ideas (totally unexpected!!)
See you tomorrow!
Constanza
I have had the same experience in Casa & Ideas, oh dear! I'm looking forward to reading about what happened to you :)
ReplyDelete