Sunday 1 June 2014

Letter of complaint, Reading

Today we read an article from The Guardian newspaper about fish farms in Germany. 

You can find more Guardian articles to read here: 
classroom materials - look for the ones which say 'advanced'.

We also complained! Here are the answers to the letter error correction exercise:


These are some of the problems you have had with goods and services:




Your homework is to:


  • Decide on your complaint
  • Add a comment below saying what your complaint is
  • Write a formal letter of complaint. State what the problem is and what action you want the company to take. 300-350 words.
You can use last week's letter for ideas. Also review p.26 & 27 for language to include. This example from Flo Joe can also help: flo-joe complaint letter 



2 comments:

  1. Hi!
    My letter will be about the "unhelpful shop assistant" since I experienced it recently in Casa & Ideas (totally unexpected!!)
    See you tomorrow!
    Constanza

    ReplyDelete
  2. I have had the same experience in Casa & Ideas, oh dear! I'm looking forward to reading about what happened to you :)

    ReplyDelete